Frequently Asked Questions - Seller
How would you like to start adding items to your store?
To become a vendor, please visit our website and click on the 'Become a Vendor' button. Fill in the required details and submit the form. Our team will review your application and get back to you.
MallShark, an emerging player in the e-commerce industry, operates on a business model where it claims 4.5% of the total value of each transaction made on its platform. This percentage, also known as a transaction fee, is a common practice in the e-commerce industry, and it's how these platforms generate revenue.
To put this into perspective, let's compare MallShark's 4.5% transaction fee to another prominent e-commerce platforms such as Amazon.
Amazon, the world's largest e-commerce platform, has a more complex fee structure. It charges a referral fee that ranges from 6% to 45%, depending on the category of the product sold, with most fees falling between 8% and 15%. Additionally, Amazon charges a closing fee for media items and variable closing fees for non-media products.
In comparison, MallShark's 4.5% transaction fee sits competitively within the industry standard.
After your vendor account is approved, you can start listing your products. Log in to your account, go to the 'Products' section, and click on 'Add New Product'. Fill in the required details and click 'Submit'.
You can manage your inventory through your vendor dashboard. You can update the quantity of your products, add new products, or remove products.
You have complete control over the pricing of your products. When listing a product, you can set the price as per your preference.
Payments are made directly to the bank account you provide during registration. Payments are processed on a bi-weekly basis.
If a customer returns a product, it will be sent back to you. You can then inspect the product and decide whether to issue a refund or not, based on our return policy.
As a vendor, you are responsible for shipping your products. However, MallShark provides a platform where you can connect with various shipping providers.
We have a comprehensive policy for handling customer disputes. In case of any dispute, our team will intervene to resolve the issue in a fair manner.
We offer various promotional tools for vendors. You can use these tools to boost the visibility of your products and attract more customers.
